Business Continuity Plan Disclosure

1. Contacting us during a significant business disruption

If you cannot reach us by your usual means, use: primary contact info@emanay.io; backup contact legal@emanay.io; website emanay.io, where we will post updates. Clients can also continue to reach their team through the Emanay OS, which is hosted off-site.

2. Our plan

• Critical operations move to remote work and alternate systems immediately.
• Full operations are targeted to resume within 1–2 business days, depending on the disruption.
• Data backup and recovery: client data, books and records are backed up regularly to geographically separate locations, and we test recovery.
• Alternative communications: if a primary channel fails, we use email, phone, the OS and our website to keep clients informed.
• Books and records are protected by off-site, geographically separate backups.
• Client access: clients keep access to their documents and statements through the Emanay OS during a disruption, unless the disruption affects the OS itself.

3. Varying disruptions

Disruptions can affect only our firm, the building we work in, our business district, our city, or a whole region. Our plan is designed to keep critical operations running in each case, and the recovery time depends on the scope of the disruption.

4. For more information

Request a copy of this disclosure, or ask about our business continuity planning, at legal@emanay.io.